Delivery of Goods
Ireland & N Ireland
We offer free delivery on all purchases and gift cards over €50. We charge €5.00 postage for purchases less than €50. All orders received before 2pm Monday to Thursday with a delivery address in Ireland or Northern Ireland should be received by the customer within 24 hours. Orders placed on a Friday and weekends will be dispatched on a Monday (excluding bank holidays).
Scotland & UK
All orders received before 2pm Monday to Thursday with a delivery address in mainland Scotland and UK should be received by the customer within 3-7 working days. We charge €5.00 postage. Orders placed on a Friday and weekends will be dispatched on a Monday (excluding bank holidays).
Dispatch times may vary according to availability and any guarantees, warranties or representations made as to delivery times are limited and are on the basis that we are not responsible for any delay in delivery occurring due to postal delays or force majeure.
Europe & Rest of World
Prices will vary depending on size of package. If you have any queries, please contact email@example.com
Collection in Store
There is a click and collect option for all orders placed on our website. When collecting your order instore, please bring a copy of your order confirmation and appropriate identification.
We will refund or exchange any item which is unsuitable if you return it to us within 14 days of the item being delivered. Please note items must be returned within this timeframe and be in a saleable condition. Please return items in their original condition, unused, in their original packaging, with garment tags and ‘do not remove tag’ still attached. Please use the original box and original packaging. We cannot refund or exchange jewellery, underwear or hosiery.
On sale items we offer an exchange or online credit only within 7 days of receipt.
Once we have received and inspected the item(s) a refund will be issued to your original payment card. This will appear on your account within five to ten days depending on your card issuer.
Prior to posting, you must contact the shop via email for a returns form firstname.lastname@example.org
You can also return products to Topline Department Store. Please ensure that you bring the original confirmation email and dispatch invoice with you as proof of purchase. If you have any queries, please contact email@example.com